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Your Best Summer in the Trades: Implementing a Flawless Call Handling Playbook
The Home Service Insider Series
1 Hour
about this webinar
Turn the Summer Service Surge Into Your Most Profitable Season Yet By Implementing the Call Handling Playbook
Every summer, the phones explode across HVAC, plumbing, and electrical companies. Demand surges, schedules fill up, and customers need help now. But for many trades businesses, the rush exposes weaknesses in call handling systems. Calls get missed, response times slow down, and overwhelmed teams struggle to keep up. The result is lost revenue, frustrated customers, and a team that feels buried when opportunity is highest.
Join us for the next HVAC Insider Series masterclass, “Your Best Summer in the Trades: Implementing a Flawless Call Handling Playbook,” on March 25 at 1 PM EST, featuring Dave Pappleman, Founder of The Trades Implementer. Dave will walk through his proven 3-step implementation process: Evaluate, Energize, and Execute, helping trades business owners prepare their call handling systems before the summer demand surge arrives. You'll also see how tools like Breezy’s AI Lead Capture solutions can help you capture more service opportunities without overwhelming your team.
Live attendees will also receive a complimentary two-hour implementation session with Dave to help put what you learn into action inside your own operation.
Reserve your seat today and start preparing your team for the most profitable season of the year.
Key Learning Outcomes
By attending this masterclass, HVAC, plumbing and electrical owners will learn how to:
✅ Evaluate whether your current call handling process is ready for summer demand
✅ Identify call bottlenecks that cause missed opportunities and lost revenue
✅ Energize your team so they’re ready to handle high call volumes confidently
✅ Implement systems that ensure every service opportunity gets captured
✅ Use AI-powered tools to handle after-hours calls, website chats, and bookings
✅ Create a repeatable call handling playbook that scales with your business
Who Should Attend
✅ HVAC, plumbing, and electrical business owners
✅ Trades contractors preparing for summer demand
✅ Service managers responsible for call handling and scheduling
✅ Companies experiencing missed calls or overwhelmed CSRs during peak seasons
✅ Contractors looking to implement AI tools without replacing their team
About the Speaker
Dave Pappleman
Dave Pappleman is the Founder of The Trades Implementer, where he helps contractors turn ideas into real operational improvements inside their businesses. Combining the expertise of a consultant, the accountability of a coach, and the execution support of a fractional expert, Dave specializes in helping trades companies move from strategy to implementation. Instead of leaving owners with ideas that never make it past the whiteboard, Dave works directly with contractors to build systems, solve operational problems, and implement solutions that produce measurable results in their day-to-day operations. His hands-on approach has helped trades businesses across the country improve cash flow, streamline operations, and turn stalled ideas into real progress.
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HVAC
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