lead agents
field services
resources
lead agents
field services
resources
webinars & live events
Learn from industry leaders. Optimize your company. Scale your business.
Learn from industry leaders. Optimize your company. Scale your business.
Learn from industry leaders. Optimize your company. Scale your business.
Open for registration

The Home Service Insider Series
Your Best Summer in the Trades: Implementing a Flawless Call Handling Playbook
Your Best Summer in the Trades: Implementing a Flawless Call Handling Playbook
1 Hour

speaker
Dave Pappleman
Dave Pappleman is the Founder of The Trades Implementer, where he helps contractors turn ideas into real operational improvements inside their businesses. Combining the expertise of a consultant, the accountability of a coach, and the execution support of a fractional expert, Dave specializes in helping trades companies move from strategy to implementation. Instead of leaving owners with ideas that never make it past the whiteboard, Dave works directly with contractors to build systems, solve operational problems, and implement solutions that produce measurable results in their day-to-day operations. His hands-on approach has helped trades businesses across the country improve cash flow, streamline operations, and turn stalled ideas into real progress.
Open for registration

The HVAC Insider Series
3 Keys for Coaching High-Performance Service Teams
3 Keys for Coaching High-Performance Service Teams
1 Hour

speaker
Elise Radawitz
Elise Radawitz is the Founder of Velocity Leader and a trusted leadership development expert serving the trades. She partners with home service owners and executive teams to strengthen leadership capacity, improve accountability, and build high-performing cultures. Specializing in behavior-based coaching, Elise helps leaders move beyond surface-level reporting to address the mindset and habits that truly drive results. Through executive coaching, leadership workshops, and team development programs, she equips service leaders with practical tools to lead proactively, coach effectively, and scale performance with confidence.
Open for registration

The HVAC Insider Series
Show Up. Stand Out. Scale: How HVAC Teams Use AI to Win on Social
Show Up. Stand Out. Scale: How HVAC Teams Use AI to Win on Social
1 Hour

speaker
Jen McKee
Jen McKee is the owner of KeeHart Marketing, an award-winning social media agency serving the HVAC and home service industry. She has managed social media and TikTok accounts for over 100 home service companies, helped brands generate measurable revenue growth, and produced multi-million-view content tied to real business outcomes. Jen’s 3S Framework simplifies social media strategy while helping companies build trust, engagement, and momentum.
Open for registration

The HVAC Insider Series
AI Lead Capture for the Trades: Book More Jobs Without Adding Headcount
AI Lead Capture for the Trades: Book More Jobs Without Adding Headcount
1 Hour

speaker
Tersh Blissett
Tersh Blissett is the founder of Trade Automation Pros and a leading voice in automation and AI implementation for home service companies. After building and operating a successful HVAC business, Tersh shifted his focus toward helping contractors leverage technology to run more efficient, scalable operations. Through Trade Automation Pros, Tersh works with HVAC, plumbing, and electrical companies across North America to implement automations that improve lead capture, streamline operations, and drive revenue growth without adding unnecessary complexity. He is also the host of the Service Business Mastery podcast and is widely respected for helping contractors adopt practical technology solutions that actually move the needle.
Open for registration

The HVAC Insider Series
HVAC Freedom Formula: 3 Systems That Scale Without You
HVAC Freedom Formula: 3 Systems That Scale Without You
1 Hour

speaker
Michael Johnson
Michael James Johnson works directly with HVAC business owners to design and implement the systems required for real operational freedom. Through hands-on masterminds and tactical workshops, he helps contractors move from chaos to clarity by installing proven business structures that support sustainable growth. His approach isn’t theory. It’s built on real-world HVAC operations, tested systems, and practical implementation. Michael is also the host of the upcoming in-person event, The HVAC Business Mastermind, where owners go deep on building businesses that operate without daily owner dependency.
Open for registration

The Home Service Insider Series
Your Best Summer in the Trades: Implementing a Flawless Call Handling Playbook
1 Hour

speaker
Dave Pappleman
Dave Pappleman is the Founder of The Trades Implementer, where he helps contractors turn ideas into real operational improvements inside their businesses. Combining the expertise of a consultant, the accountability of a coach, and the execution support of a fractional expert, Dave specializes in helping trades companies move from strategy to implementation. Instead of leaving owners with ideas that never make it past the whiteboard, Dave works directly with contractors to build systems, solve operational problems, and implement solutions that produce measurable results in their day-to-day operations. His hands-on approach has helped trades businesses across the country improve cash flow, streamline operations, and turn stalled ideas into real progress.
Open for registration

The HVAC Insider Series
AI Lead Capture for the Trades: Book More Jobs Without Adding Headcount
1 Hour

speaker
Tersh Blissett
Tersh Blissett is the founder of Trade Automation Pros and a leading voice in automation and AI implementation for home service companies. After building and operating a successful HVAC business, Tersh shifted his focus toward helping contractors leverage technology to run more efficient, scalable operations. Through Trade Automation Pros, Tersh works with HVAC, plumbing, and electrical companies across North America to implement automations that improve lead capture, streamline operations, and drive revenue growth without adding unnecessary complexity. He is also the host of the Service Business Mastery podcast and is widely respected for helping contractors adopt practical technology solutions that actually move the needle.
Open for registration

The HVAC Insider Series
3 Keys for Coaching High-Performance Service Teams
1 Hour

speaker
Elise Radawitz
Elise Radawitz is the Founder of Velocity Leader and a trusted leadership development expert serving the trades. She partners with home service owners and executive teams to strengthen leadership capacity, improve accountability, and build high-performing cultures. Specializing in behavior-based coaching, Elise helps leaders move beyond surface-level reporting to address the mindset and habits that truly drive results. Through executive coaching, leadership workshops, and team development programs, she equips service leaders with practical tools to lead proactively, coach effectively, and scale performance with confidence.
Open for registration

The HVAC Insider Series
HVAC Freedom Formula: 3 Systems That Scale Without You
1 Hour

speaker
Michael Johnson
Michael James Johnson works directly with HVAC business owners to design and implement the systems required for real operational freedom. Through hands-on masterminds and tactical workshops, he helps contractors move from chaos to clarity by installing proven business structures that support sustainable growth. His approach isn’t theory. It’s built on real-world HVAC operations, tested systems, and practical implementation. Michael is also the host of the upcoming in-person event, The HVAC Business Mastermind, where owners go deep on building businesses that operate without daily owner dependency.
Open for registration

The HVAC Insider Series
Show Up. Stand Out. Scale: How HVAC Teams Use AI to Win on Social
1 Hour

speaker
Jen McKee
Jen McKee is the owner of KeeHart Marketing, an award-winning social media agency serving the HVAC and home service industry. She has managed social media and TikTok accounts for over 100 home service companies, helped brands generate measurable revenue growth, and produced multi-million-view content tied to real business outcomes. Jen’s 3S Framework simplifies social media strategy while helping companies build trust, engagement, and momentum.
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